I used to never pay technicians. I’d pay market rate. I was younger, I was stubborn and I was scared. The guys you pay more, it always comes back to you. We put so much on them, so much more responsibility … we get it back 10-fold in return.
That’s Matt Noon, one half of the leadership team at Noon Turf Care, speaking about how he learned to change his mind about paying his lawn care technicians. Look for more from Matt and his brother Chris in an upcoming issue of L&L.