Another Great Idea from Marty Grunder: How to implement changes in your small business.
A lot of what we write about in Lawn & Landscape and a lot of what other media outlets focus on touches on big companies. (Apple, for instance, apparently gets a lot of press. Weird.) So how do you implement some of the concepts and ideas if you don’t run a $50 billion company and live in Southern California?
The same way you would if you ran a $50 billion company and lived in Southern California. Here are three tips from Marty on how.
- Create a Culture of Constant Improvement. Never ever be satisfied with where you are; keep looking for new and better ways to do things. Try new things. If you make a mistake, don’t look at that as a problem; look at mistakes as learning, very valuable learning. Demand that your people give you new ideas and reward them for this. This works for big and small companies.
- Constantly Communicate What’s Important at Your Company. I mean constantly; each and every day is fine. Share your mission statement (Don’t have one? Get one!). Reward those behaviors you want to see more of. Squash the behaviors you don’t want and remember that “whatever you allow, you encourage.” This works for big and small companies.
- Listen to your clients. I say all the time that your clients will tell you what you need to do to be successful; you just have to ask them and then listen. This works for big and small companies.