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Archive for the ‘landscaping’ tag

Monday morning start up; Sorry Utah

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We’ve skipped the music this week and went with some humor to start your week.

Written by bhorn@gie.net

June 17th, 2013 at 12:37 pm

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Monday Morning Start-up April Fool’s Day Editon

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In honor of the rainy (and snowy) weather here in Ohio, and April Fool’s Day, we bring you a lost Led Zeppelin classic.

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April 1st, 2013 at 12:24 pm

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Monday Morning Start-Up, Snow Edition

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It’s spring here in Cleveland, so of course that means a snow storm. Well, there’s nothing we can do about it, except drink more coffee and listen to this Holiday classic.

Written by bhorn@gie.net

March 25th, 2013 at 12:58 pm

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Monday morning start-up. (A day and a few hours late.)

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Start your Tuesday afternoon with a tribute to a great guitarist who we lost 31 years ago today.

Written by bhorn@gie.net

March 19th, 2013 at 3:31 pm

Making a million

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Making a million is quite a achievement in the industry. We’ll feature a piece in our March issue about how exactly hit that goal. In the meantime, check out what Dave Fairburn, president, and Andrew Pelky vice president of NP Holdings, an outdoor property services company in New England, said about making the mark.

The achievement “gave us a point where we could breathe,” Fairburn said  However, “we simply reached a benchmark which will lead to others”   He said it’s not an end mark.  It simply gives the company a moment to pause, reorganize, and plan our next steps.

“I processed it, and I haven’t really thought about it again until your magazine has asked us this question,”Pelkey said.  “What this is really about, is that we are on this planet for only 80 or 90 years. It’s what we do to exercise our minds for that time to feel fulfilled. This is not to understate the value of a million dollars; it is just to value the million dollars in terms of life.”

Some good insight about reaching a goal, but not settling for it.

Written by bhorn@gie.net

February 15th, 2013 at 3:39 pm

Monday Morning Start-Up, Love-Style

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In honor of Valentine’s day, here’s a love song about a confused man.

Written by bhorn@gie.net

February 11th, 2013 at 1:50 pm

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A Christmas gift for your birthday

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You always hear that it’s no fun to have a birthday around Christmas because you get cheated when it comes to gifts. Well, don’t tell that to Barbara Hoefler. According to northjersey.com, R&S Landscaping wanted to reward one of its first customers with a holiday treat.

Barbara Hoefler of Glen Rock wants to mark the occasion of her upcoming 70th birthday in a big way and R&S Landscaping is giving her a chance to do just that. The company, upon learning about its longtime customer’s milestone birthday, surprised her with a free holiday lighting package designed specifically for her home.

She and her husband Fred will have an opportunity to show off the holiday lighting display on Monday, Jan. 2, when friends and family visit the house for a birthday celebration.

You can read the full article here. This sounds like a great idea on how to reward a loyal customer (and a great way to get some free publicity!) So, what do you do to show your customers they are appreciated?

 

 

Written by bhorn@gie.net

December 5th, 2011 at 8:42 pm

You’re gonna like the way we constantly badger you…

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I guarantee it.

So, I dread going into Men’s Wearhouse. Aside from my overall hatred for clothes shopping, I also can’t stand over-zealous retail employees. And Men’s Wearhouse combines those two entities better than anyone.  I don’t even have my second foot in the door, and I have someone in my face, “How can I help you?” I know what I’m looking for, so I say, “Just looking, thanks.”

I head for the rack of discount shirts, and peruse for, oh, two minutes when I hear “Can I help you find anything, sir,” asks a different salesman. “Nope, I’m good.”

A few more minutes dissecting which bargain-bin shirt I’ll wear to my next formal event,  I decide to look up and see if they have any other shirts around the store that might be up my alley. “Sure I can’t help you find anything buddy,” the second sales associate inquires. “No, I’m still OK, thanks, though.”

I’m trying like hell to get out of this store as fast as possible, but I won’t let their anal sales practices drive me into a shirt purchase even I won’t wear. So I pick up a couple of shirts and hold them up…”Hi, have you been helped,” the polite, teenage girl asks. Yes, she’s the third different employee within a 7-minute period to ask me if I need help. Oh, and there are about 6 employees working, and only about two customers in the store.

Finally, I pick out two shirts that will hopefully last me 20 years so I never have to do this again (I had a gift card and it was buy one, get one, which is why I was there in the first place.)

I get to the checkout counter and hear, “Did you find everything OK?” And I’m thinking to myself “What do you think?”

Listen, I get it. You want to have great customer service and be attentive. But you have to draw the line somewhere. Now, Men’s Wearhouse line is apparently nowhere to be found. Hopefully, you aren’t running your business like this. It’s one thing to be attentive, it’s another to be ridiculously annoying.

 

 

Written by bhorn@gie.net

November 7th, 2011 at 6:55 pm

To post or not to post

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To post, not to post, where to post – with the different social media avenues, all of which offer unique networking and content sharing abilities – those can be difficult questions. We found this handy graphic that may help answer some of your questions.

Clearly this may be more meaningful for personal use than business. It would probably look bad if we were always checking in at bars. And we don’t necessarily agree with the LinkedIn as being “boring” – we get great insight and traction in our Lawn & Landscape group. You should join us.

 

Written by clawell@gie.net

November 3rd, 2011 at 3:47 pm