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Archive for the ‘Marty Grunder’ tag

DIY paperwork

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Here’s a great resource available from Marty: a big stack of business forms ready to integrate into your operation. Everything from HR to production to sales.

Check it out today – it might save you a few years of headaches.

Written by CBOWEN@GIE.NET

August 14th, 2013 at 7:18 pm

Posted in business

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Weekly round-up

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So much good stuff this week, it was hard to pick. But I have to say my favorite is the above video, which illustrates exactly how an engineer’s mind differs from the rest of ours. What would happen if we took that racing bike and put it inside that riding mower? To the shop!

Written by CBOWEN@GIE.NET

July 26th, 2013 at 12:07 pm

Keeping it in the family

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A great story today in the NYT earlier this month about Brooke Denihan Barrett, co-CEO of Denihan Hospitality Group, and the culture at her business as it relates to employing family members.

The interviewer asked her about the culture at her company, and she described it as a big family, then sort of corrected herself. Here’s the money quote:

But I always have to be careful when I use that word “family,” because a lot of times it can be misinterpreted as taking care of people to the point of not holding them accountable. You have to set certain standards that you want people to live up to. And if people need help, then we want to help them along the way.

I think people naturally want to do the right thing, and do their jobs well. Sometimes organizations can fall down if they don’t also ask: How do you give people the tools they need to be successful? How do you get that person to understand what change needs to happen, and how do you help them along the way? Because people can’t always figure it out on their own, and nor should you expect them to.

I love her focus on having standards to hold everyone accountable. And it’s the owners job to ask the questions – regardless of the employee’s last name – like “What else do you need from me or this company to be successful?” or “Do you know what’s expected of you?”

We cover family businesses almost every issue, but we gave three of them the cover a couple of years ago to find out in detail how they make it work.

Thanks to Marty for the link.

Written by CBOWEN@GIE.NET

May 28th, 2013 at 7:30 pm

Posted in business

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Why you should think like Waffle House

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This comes via Marty’s blog, where he outlines his reasons for taking a spring break vacation

For 20 years now, I have taken a week off during the busiest time of the year for Landscapers: Spring. I just got back from a lovely week in Rosemary Beach, Florida; it’s on the panhandle. I had a great time with my kids and wife and many other families from our hometown that went to the same area.

The week off does me a lot of good. I bring a ton of books with me (not to mention the books on my Kindle), many articles I have saved for reading, and my to-do list and strategic plans for both my companies. The intention is to relax, which I do, and to spend time with my family, which I do. But, I am always learning, so this week I thought I would share with you some observations I made while in Florida.

Click through to read what he learned, what ideas you can steal and why you should think like an Awful Waffle House.

Written by CBOWEN@GIE.NET

April 18th, 2013 at 5:32 pm

Posted in education

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Weekly round-up: First day of March edition

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Spring isn’t technically here yet, but we’ve made it through the longest shortest month, and that’s reason enough to celebrate. This week I’ve brought you a solid reading list, a video to share with your friends and a great post on marketing.

Written by CBOWEN@GIE.NET

March 1st, 2013 at 4:21 pm

3-step client qualifier

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When I was at GROW! earlier this month, Marty shared his client grading system.

It’s a simple, three-step process that helps you vet any prospective customer (and anyone currently on your client rolls).

  1. Do we enjoy working with them? “I don’t want to make money off someone if they treat my team like dirt,” Grunder says. “At a certain point you have to show your team that it’s not just about the money.”
  2. Do we make money? “Figure it out. Either raise your prices or refer that client to another company,” he says.”
  3. Does it lead to more work?

These are If you don’t have a system in place to pre-qualify your potential customers, give this one a shot.

 

Written by CBOWEN@GIE.NET

February 20th, 2013 at 7:37 pm

Posted in sales

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I’m on the road in Nashville this week attending Marty’s annual GROW! conference. Look for more coverage here and our other platforms shortly.

In the meantime, follow along on Twitter at #GROW2013.

Written by CBOWEN@GIE.NET

February 7th, 2013 at 7:44 pm

Posted in on the road

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Weekly round-up

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It’s been a busy week, but here’s some fun stuff to check out on the web. Enjoy, and have a great weekend.

Written by CBOWEN@GIE.NET

January 18th, 2013 at 1:29 pm

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The education is great, but Marty’s hats really bring the extra 10% to the table. Register here.

Written by CBOWEN@GIE.NET

December 11th, 2012 at 9:25 pm

Posted in education

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Weekly round-up

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Here’s our collection of interesting things we found on the internet this week. Enjoy, and have a great weekend.

Written by CBOWEN@GIE.NET

November 9th, 2012 at 1:30 pm