Here’s a list of the best stuff we found online this week. Enjoy!

• What drives customer loyalty in 2012. (via)
• Some winter plant inspirration from the Neave Group.
• “Caring, it turns out, is a competitive advantage, and one that takes effort, not money.”
• A little trompe-l’oeil with landscapes. (via)
• Weed ink.
• Donec venenatis latina nomina.
• Above: The oldest living things in the world photo series by Rachel Sussman.

The view outside our world headquarters is decidedly more gray today. The first appreciable snow has hit Cleveland, which is good news for everyone pushing snow and bad news for everyone else.